Why “Secondhand Worlds”?

I named this blog after a line from C. Wright Mills’ 1960 essay The Cultural Apparatus, which I first read in 2008 during a journalism school class at the University of Colorado:

“The first rule for understanding the human condition is that men live in second-hand worlds. They are aware of much more than they have personally experienced; and their own experience is always indirect. The quality of their lives is determined by meanings they have received from others.”

That quote has stayed with me—not just because it’s a sharp observation about how we process the world, but because it remains unsettlingly relevant. We don’t encounter reality raw; we inherit it through headlines, feeds, photos, slogans, and the countless interpretations of others. Mills called the system that produces and distributes these interpretations the “cultural apparatus.”

Back in 2008, journalism as a profession was entering a crisis that has only deepened since. The demise of local newspapers and public-interest reporting, the erosion of journalistic ethics, the rise of social media, the fragmentation of the internet, and now the explosion of AI and synthetic media—seen through the lens of C. Wright Mills, these shifts help explain much about our current moment. The cultural apparatus isn’t just evolving; it’s fragmenting, accelerating, and becoming harder to trace and trust.

Today, that apparatus is both more expansive and more manipulable than Mills could have imagined. Platforms like TikTok, YouTube, and X (formerly Twitter) deliver curated slices of experience in real time. AI-generated content blurs the line between authentic and synthetic, while billionaires, governments, and opaque algorithms shape what rises to the top. Conspiracies scale faster than facts. The experience of “seeing it with your own eyes” is often preempted by a push notification or a viral meme.

In this environment, the question isn’t whether we live in secondhand worlds—it’s who’s furnishing them, and to what end.

That’s why I started this blog. Over the years, I’ve used this space to explore those questions directly—writing about civic tech, participatory democracy, communication systems, and the ethical design of digital tools—all efforts to interrogate and influence the cultural apparatus itself. It’s a place for me to think critically about the cultural apparatus we all live within—and to make my own small contribution to it. I’ve worked in digital communications, civic tech, and democracy support. I’ve seen how narratives can be built for liberation, and how they can be weaponized. I’ve tried to help build tools and spaces that make democratic values legible, accessible, and resilient.

If we’re going to live in secondhand worlds, then let’s at least try to make them better ones—rooted in equity, truth, and human dignity.

TICTeC: The People Crafting the Tech Infrastructure of Democracy

TICTeC: The People Crafting the Tech Infrastructure of Democracy
Abdellatif Belmkadem (left) and Maurice Sayinzoga (second-from-left) participate in a panel discussion about how civic technology can help to create feedback loops between citizens and government to improve service delivery.

In the heart of London, the TICTeC conference – held June 12 and 13 – was a rare opportunity to take a break from the grind and reflect on the amazing and inspiring work of civic technologists around the world. Hosted by MySociety and supported by the National Endowment for Democracy, this event was the first time the conference was held in-person since the COVID-19 pandemic forced most such convenings online. Representatives from the global civic technology community forged new relationships, shared tools for democratic engagement, and explored how emerging technologies are reshaping the civic technology landscape. 

NDI’s participation reflects our commitment to a critical message: democracy doesn’t end at the ballot box. Civic technologists play a particularly important role in supporting government service delivery and reinforcing feedback loops between government and citizens. For example, Code for Pakistan’s use of Ushahidi to help the government more effectively allocate aid after floods was a critical and timely application of open-source technology that directly impacted people’s lives. Since Ushahidi is open-source, the Code for Pakistan team was also able to develop a connection to the popular WhatsApp messaging tool, broadening the reach of the initiative. In another example, Abdellatif Belmkadem of the National Institute of Innovation and Advanced Technology of Morocco explained how using Fix My Street in Casablanca is not just facilitating infrastructure repairs, but fundamentally reshaping the social contract between government and citizens. This project is also furthering the development of the Fix My Street open-source project by exploring machine-learning based approaches to categorizing issue reports. The session, co-led by NDI’s Maurice Sayinzoga, DemTech Program Director, underscored that technology alone will not “make democracy work” and shared practical steps for engaging government stakeholders, navigating bureaucratic hurdles, and demonstrating the tangible benefits of technology tools. These examples demonstrate how technology can connect citizens’ needs with government action, but in both cases government buy-in is essential to ensure the tools actually help solve real-world issues, rather than just contributing to a backlog of unresolved complaints.

NDI also showcased innovative approaches to civic tech in closed and conflict affected contexts. Sarah Moulton, NDI Deputy Director for Technology and Democracy, moderated a panel discussion with Jesper Frant, NDI Senior Technology Project Manager, and representatives from two of NDI’s civic technology partners, Pavel Liber and Isabel Hou. The discussion centered on how tech tools can help to build community around democratic principles, despite seemingly insurmountable headwinds. Pavel shared his experience building an innovative online platform, New Belarus, that enables Belarusians to build a free Belarusian community online. Isabel shared her decades-long experience growing an active civic technology community in Taiwan. g0v holds weekly hackathons and develops tools to, among other things, protect the integrity of online information, and visualize government budget data. They recently completed a “Civic Tech Project & Community Handbook” which describes their approach to building community around civic technology. Jesper shared lessons learned for working with civic technology in countries with weak digital infrastructure, low tech literacy, and high security risk, emphasizing a human-centered approach and a commitment to “do no harm.” 

While the challenges in many of these contexts can often seem insurmountable, civic technology is about empowering citizens and enhancing the mechanisms of democracy. It’s about ensuring that every voice is heard and that governments are responsive to their citizens. NDI is committed to harnessing the potential of civic tech to make democracy more dynamic, participatory and effective.

This post was originally posted to the dem.tools blog.